We're Here to Help!

At Vault, your satisfaction is our top priority. Whether you have a question about your order, need assistance with a product, or would simply like to share feedback, our team is here to help.

Why Contact Us:

  • Order or delivery enquiries
  • Returns or exchanges support
  • Feedback or suggestions about our products or service
  • Any other general enquiries

Contact Information

Store Name: Vault

Company Name: Vault Perth Pty Ltd

Company Address: 2/1050 Hay St, Perth, Western Australia 6005, Australia

Phone: +61 8 6498 2871

Email: info@vault.com

Business Hours:
Monday – Friday | 09:00 – 17:00 (AWST)
Saturday – Sunday | 11:00 – 16:00 (AWST)

We aim to respond to all enquiries within 24 hours.

NDIS XXXX

If you are dissatisfied with your order, you can return the goods to us within 30 days. This way, you can shop with us risk-free.

FAST CUSTOMER SUPPORT

Our team always responds to emails and contact inquiries within 6 hours, and consistently finds a suitable solution to your problem.

WHY Vault?

There are undoubtedly many providers in the market, but we at Vault truly want to enhance the lives of our customers.